At Popbebe, accessible from https://popbebe.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the practices described in this policy.
1. Data Controller
The data controller responsible for your personal information is:
Popbebe
67 Ashton Rd E, Manchester M35 9PW
United Kingdom
Email: support@popbebe.com
Phone: +44 7401 406867
2. Information We Collect
We collect the following types of personal data when you use our services:
-
Contact information: name, email address, phone number, and shipping address
-
Payment details: billing address and payment method (handled securely via third-party providers; we do not store full card details)
-
Order information: items purchased, order history, and delivery preferences
-
Device and usage data: IP address, browser type, device information, pages viewed, and time spent on the website
-
Marketing preferences: your consent to receive promotional emails or marketing content
3. How We Use Your Information
We use your personal information to:
-
Process and fulfil your orders
-
Provide customer support and respond to enquiries
-
Send order confirmations and shipping updates
-
Improve our website, services, and user experience
-
Send marketing communications where consent is given
-
Comply with legal obligations and fraud prevention requirements
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
-
Performance of a contract: to process your orders and deliver products
-
Consent: where you have agreed to receive marketing communications
-
Legitimate interest: to improve our services and ensure website security
-
Legal obligation: where we are required to retain certain information
5. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
-
Service providers: payment processors (e.g., Shopify Payments, Apple Pay, Google Pay), delivery companies, and email platforms
-
Regulatory authorities: where required by law
-
Business partners: strictly where necessary to provide our services
All third-party service providers are contractually required to protect your data and only use it for specified purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting obligations. You may request deletion of your data at any time, subject to applicable legal requirements.
7. Your Rights
Under UK data protection laws, you have the right to:
-
Access your personal data
-
Request correction of inaccurate data
-
Request deletion of your data (right to be forgotten)
-
Restrict or object to processing
-
Withdraw consent at any time
-
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, please contact us at support@popbebe.com.
8. Cookies
Our website uses cookies and similar tracking technologies to enhance user experience, analyse site traffic, and support marketing efforts. You can manage your cookie preferences through your browser settings.
For more information, see our Cookie Policy.
9. Data Security
We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
10. International Data Transfers
As our website is hosted on Shopify, data may be transferred outside the UK and the European Economic Area. In such cases, appropriate safeguards (e.g., Standard Contractual Clauses) are in place to ensure your data remains protected.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the "Last updated" date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Popbebe
67 Ashton Rd E, Manchester M35 9PW
United Kingdom
Email: support@popbebe.com
Phone: +44 7401 406867