Shipping policy

This Shipping Policy explains how we handle the delivery of orders placed on https://popbebe.com. By shopping with us, you agree to the terms outlined below.

1. Shipping Coverage

We currently ship within the United Kingdom only. We do not offer international delivery at this time.

2. Processing Time

  • Orders are processed within 1 to 2 business days (Monday to Friday, excluding public holidays).

  • Orders placed before 2:00 PM (UK time) are prioritised for same-day processing.

  • Orders placed after 2:00 PM will be processed the next business day.

3. Delivery Time

  • Once processed, orders are delivered within 3 to 7 business days, depending on your location and the carrier’s schedule.

  • Please note that weekends and public holidays may affect delivery times.

4. Shipping Costs

  • We offer free standard shipping on all orders within the United Kingdom.

  • No minimum purchase is required to qualify for free delivery.

5. Tracking and Confirmation

  • After placing your order, you will receive a confirmation email.

  • Once your order has been shipped, a second email will be sent with your tracking information, if applicable.

6. Delivery Address

  • Please ensure that all shipping details are accurate and complete.

  • We are not responsible for delayed or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

  • If a parcel is returned to us due to an incorrect address, we will contact you to arrange redelivery.

7. Delivery Issues

If you experience a delay or issue with your delivery:

  • Please allow up to 7 business days from the date of dispatch before contacting our support team.

  • If your package is lost or significantly delayed, we will investigate with the carrier and work to resolve the issue promptly.

8. Questions and Support

For any shipping-related queries, please contact our customer service:

  • Email: support@popbebe.com

  • Phone: +44 7401 406867

  • Business Hours: Monday to Friday, 9:00 AM to 6:00 PM